Shipping
I offer a few options for getting your packages to you!
- Porch Pickup: this is for anyone located close to McCordsville, IN who wants to pick up the packages themselves. Items must be picked up in a timely manner.
- Shipping: this is for anyone who wants a hassle free delivery once their items are ready. I do my best to offer the best rates, but please reach out to me if something doesn't seem right.
- HARNESSING HOPE ORDERS: these items exclusively can be picked up in both Morristown and Greenfield, as well as the two other options listed above. This is ONLY available for Harnessing Hope families that live near by.
Please allow up to 12 business days (not including weekends or holidays) for made to order items to ship. All items are handmade and made to order, unless marked "Ready to Ship". If made to order items are purchased with ready to ship orders, all items will ship together when made to order items are completed. If you would like ready to ship items to ship faster, please order them separately.
During peaking seasonal times, turn around time (TAT) may be delayed. This will be communicated via the banner at the top of the page.
RUSH ORDERS: If items are needed quicker than the listed TAT, please email us at reclaimedhaven2024@gmail.com to inquire if this is possible or complete the form under the contact tab. Rush fees may be charged to cover any extra fee's on our end with obtaining the supplies. PLEASE CONTACT US PRIOR TO ORDERING as rush is not always guaranteed.
All orders are shipped via USPS (US Postal Service) or UPS, Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped.
Once you have received a tracking number for your order and order has been transferred to USPS/UPS, any issues or concerns regarding the shipment must be handled through the U.S. Postal Service/ UPS, as the order is now in their possession.